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COVID-19 Safety

Keeping everyone safe and well


Flex-Ability Physio is committed to looking after all members of our community including our clients and team members. We are registered with the NSW Government as a COVID Safe Business and continue to promptly monitor and act on the advice from the government and the Australian Physiotherapy Association to maintain the highest standards of safety for everyone. We ask for your assistance in upholding our COVID-19 Safety plan including the following measures:

  1. Please do NOT attend the clinic if you

    • have tested positive for COVID-19 on a RAT or PCR test in the past 7 days

    • have symptoms of respiratory infection or flu like illness; 

    • have been exposed to someone with confirmed COVID-19 infection or someone in quarantine; or

  2. ​Please do NOT bring additional people with you to your appointment unless they are an essential support person, required to assist you during your visit.

  3. Please do NOT come into the clinic more than 5mins prior to your scheduled appointment to reduce the number of people sharing our clinic space and comply with the requests and directions of the practice staff on arrival.

  4. Please wear a mask during your time in the clinic. 


While we are following infection control guidelines with regard to cleaning of all clinic surfaces, and providing hand cleaning facilities for both clients and staff, it would assist if you could please bring your own clean towel to cover exercise equipment and other surfaces, and consider bringing items like your own pen, hand sanitiser and water bottle to limit contact with clinic surfaces. Wearing or bringing suitable clothing for your session (eg: shorts and singlet) will also be helpful. 

If you are self isolating or would prefer to distance yourself to reduce the risk of spreading COVID-19, but would like a consultation, please contact us regarding the availability of Telehealth consultations (available via any computer with internet and a webcam, or your smart phone). We can arrange for a therapist to assess, advise and prescribe home based management for your musculoskeletal complaints while you are doing your bit to protect yourself and our community from COVID-19.

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